7j775 Privacy Policy

7j775 ("we", "us", or "platform") provides a reliable and secure online gaming service for players in Bangladesh. This privacy policy explains what information we collect when you register on 7j775, play games, or use our services, why we collect it, and how that information is used.

Before reading this policy, please note that by using 7j775 you are agreeing to all the terms of this privacy policy. If you disagree with anything, please contact us directly or stop using the service.

7j775 collects the following types of information in order to operate its services properly, ensure the security of your account, and meet legal obligations.

7j775 uses the information it collects only for legitimate and transparent purposes. We never sell your information to third parties. The main purposes for which information is used are described in detail below:

• Account Management: Your personal information is used to create, verify, and keep your account secure.
• Financial Transaction Processing: To complete deposit and withdrawal requests correctly and to maintain transaction records.
• Customer Support: Your account information is needed to resolve your issues through our 24/7 live chat support.
• Security and Fraud Prevention: Usage data is analysed to detect unauthorised access, money laundering, and fraudulent activity.
• Responsible Gaming: To monitor gaming behaviour, identify harmful patterns, and provide assistance where needed.
• Legal Compliance: To maintain records in accordance with applicable regulations and the directives of regulatory authorities.
• Service Improvement: Anonymous analytics data is used to improve platform performance, user experience, and game offerings.
• Communication: To send important account notifications, security alerts, and promotional offers (only with your consent).

7j775 uses industry-standard technology and practices to protect your personal information. The key pillars of our security framework are:

3.1 Encryption and Data Protection

All data transmissions on our platform are secured through SSL (Secure Socket Layer) encryption technology. This means that all information exchanged between your browser and our servers remains encrypted and cannot be read by any third party.

3.2 Data Retention Period

Relevant information is retained for a specified period in accordance with legal obligations, both while your account is active and after the service period ends. Financial transaction records are generally kept for a minimum of five years, as required by financial regulations.

3.3 Server Security

Our servers are protected by firewalls, antivirus software, and intrusion detection systems. Both physical and digital access to the servers is strictly controlled, and only authorised personnel can access sensitive data.

3.4 Password Protection

Your password is never stored directly — it is transformed using a strong hashing algorithm. This means no member of our staff can ever view your password.

7j775 never sells or rents your personal information. However, information may be shared in a limited way in the specific circumstances described below:

• Payment Processors: Only the financial information necessary to complete transactions through bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment provider.
• Identity Verification Agencies: Limited information may be shared with trusted third-party verifiers as part of the KYC (Know Your Customer) process.
• Legal Authorities: Providing relevant information in response to a court order, legal investigation, or formal request from a government regulatory body is a legal obligation.
• Technology Service Providers: Third-party software or cloud service providers used to operate the platform may access limited information under strict confidentiality agreements.

Your information is not shared with any third party for any purpose other than those listed above.

The 7j775 website uses cookies and similar technologies to operate smoothly. Cookies are small text files stored on your device that make our service more personalised and seamless.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and the basic functionality of the platform. These cannot be disabled.
• Performance Cookies: Collect anonymous analytics data to understand which pages are used most and where errors occur.
• Functionality Cookies: Help remember your preferences, such as language or display settings.
• Security Cookies: Used to detect and prevent fraudulent activity.

5.2 Cookie Controls

You can disable or delete non-essential cookies through your browser settings. However, disabling certain cookies may cause some features of the platform to stop working correctly.

7j775 believes you should have full control over your own information. For this reason, we provide you with the following rights:

To exercise any of the rights above, write to us at: [email protected] — we will aim to respond within 7 business days.

7j775 strictly does not provide services to anyone under the age of 21. Age is verified during the registration process and we do not knowingly collect personal information from minors under any circumstances. If we become aware that information from a minor has been collected, that account will be closed immediately and all related information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact [email protected] immediately.

This privacy policy may be updated from time to time due to changes in the service, new legal requirements, or technological developments. For significant changes, we will notify you by email or through a notice on the platform.

The "Last Updated" date shown at the top of the policy always indicates the most recent version. Continuing to use the platform after each update means you are accepting the terms of the new policy.

8.1 Previous Versions

If you would like to view a previous version of the privacy policy, please contact our support team.

8.2 Related Policies

This privacy policy should be read together with our Terms and Conditions and Responsible Gaming policy, as these documents together define the relationship between you and 7j775.

If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to get in touch with us. Our data protection team is always ready to assist you.

This privacy policy is written in Bengali and applies to all services of 7j775. In the event of any dispute, the Bengali version shall be considered authoritative.